IT Customer Support
If you’re an existing Summit Digital Networks client and need remote IT support, please choose from one of the following options:
Customer Portal
Access our Remote Support Web Portal to request a support session.
Quick Support
Receive support from our team, available Monday – Friday from 7:30 am – 5:30 pm.
AR Assist
Try out our augmented reality-powered support system for high-tech assistance.
Summit IT Resources
Check our tech blog regularly to read the latest IT and tech news.
Why Cybersecurity is Critical for Healthcare Organizations
In today’s digital-first world, healthcare organizations are more connected than ever before. From electronic health records (EHRs) to IoT-enabled medical…
How Two-Factor Authentication Can Protect Companies in Ohio
You’re driving around Ohio and realize you need some cash. You pull up to an ATM. Before you can access the money in…
3 IT Services You Must Include in Your Business Digital Clean-Up
A proper business digital clean-up involves more than trashing old files and updating passwords. An effective business digital clean-up requires…
Three IT Challenges You Can Conquer with Co-Managed Services
Co-managed services vary by provider, but they may be the ideal solution if your business doesn’t have adequate internal resources…
IT Compliance in Cincinnati: Get the Help You Need to Stay Compliant
Cincinnati business leaders know the importance of staying up to date on IT compliance. It’s a necessity that must remain…
Fully Outsourced vs. Co-Managed IT
As technology advances, it offers businesses and organizations new opportunities to grow. However, when given the opportunity to expand, these…
Outsourcing IT Services: A Strategic Move for 2025
Businesses of all sizes are facing increasing pressure to stay competitive. Managing IT infrastructure effectively is essential for operational efficiency,…
4 Ways to Improve Your Cyber Awareness
Cyber Awareness Month 2024 October marks the start of Cybersecurity Awareness Month 2024, which is designed to help businesses protect…
Why Your Business Needs a Data Recovery Plan
We all know how important our business data is in today’s digital world. We are creating and using tons of…
How Compliant is Your Business? 4 Questions You Need to Ask
No matter which industry you serve, odds are your company needs IT compliance that meets the latest regulatory standards. As…