IT Customer Support
If you’re an existing Summit Digital Networks client and need remote IT support, please choose from one of the following options:
Customer Portal
Access our Remote Support Web Portal to request a support session.
Quick Support
Receive support from our team, available Monday – Friday from 7:30 am – 5:30 pm.
AR Assist
Try out our augmented reality-powered support system for high-tech assistance.
Summit IT Resources
Check our tech blog regularly to read the latest IT and tech news.
How Two-Factor Authentication Can Protect Companies in Ohio
You’re driving around Ohio and realize you need some cash. You pull up to an ATM. Before you can access the money in…
3 IT Services You Must Include in Your Business Digital Clean-Up
A proper business digital clean-up involves more than trashing old files and updating passwords. An effective business digital clean-up requires…
Three IT Challenges You Can Conquer with Co-Managed Services
Co-managed services vary by provider, but they may be the ideal solution if your business doesn’t have adequate internal resources…
IT Compliance in Cincinnati: Get the Help You Need to Stay Compliant
Cincinnati business leaders know the importance of staying up to date on IT compliance. It’s a necessity that must remain…
Fully Outsourced vs. Co-Managed IT
As technology advances, it offers businesses and organizations new opportunities to grow. However, when given the opportunity to expand, these…
Outsourcing IT Services: A Strategic Move for 2025
Businesses of all sizes are facing increasing pressure to stay competitive. Managing IT infrastructure effectively is essential for operational efficiency,…
4 Ways to Improve Your Cyber Awareness
Cyber Awareness Month 2024 October marks the start of Cybersecurity Awareness Month 2024, which is designed to help businesses protect…
Why Your Business Needs a Data Recovery Plan
We all know how important our business data is in today’s digital world. We are creating and using tons of…
How Compliant is Your Business? 4 Questions You Need to Ask
No matter which industry you serve, odds are your company needs IT compliance that meets the latest regulatory standards. As…
The Importance of Strategic IT Budgeting for Business Growth
In today’s business world, IT has transitioned from a tool for enhancements to a foundational pillar that companies must prioritize.…